Some people have the gift of the gab . . . and some of us just don’t. Sometimes I wish I did. When it comes to conversation, I suppose I’d say that I’m comfortable with silence and that I prefer quality to quantity. But I do relish rich, meaningful, and insightful conversations.�...
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Conflict is a part of life. It’s part of sibling, family, and spousal relationships. It rears its ugly head at work when colleagues have different ideas about how to achieve a goal, when they discuss who should do what work and when personalities clash. Conflict is part of friendships and, a...
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When opposing parties get to the negotiating table, they too often dive into the meat of the deal and begin arguing for their perspective. We see that in how our government operates today and in how people discuss politics, family matters, work challenges, and more. It’s time to STOP, take a s...
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When the book Men are from Mars, first came out, I remember being fascinated by these predictable differences between men and women, how they communicate, and how they approach problems. In keeping with that theme, this video made me laugh out loud....
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Posted by guest blogger, Betty Lochner, Cornerstone Coaching & Training It may sound overly simple, but adding purposeful appreciation towards others can be one of the most powerful communication tools you can hone. People want and need to feel appreciated [whether you’re in a training s...
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Many years ago, I taught Negotiation and Conflict Resolution with a group called “Conflict Management, Inc.” They were an offshoot of the Harvard Negotiation Project. Every so often I’m asked, “can you recommend an activity or icebreaker that will help launch a soft-skills ...
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Perhaps you’ve heard that early in my career, I performed as a Ringling Bros. and Barnum & Bailey circus clown. I stay in touch with the old crew for perspective and laughs. I hope you’ll get both when you read this story shared by clown, Craig Ruben: The first time I saw the old...
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It’s a tall order to find an engaging experience for a large number of people that sets the tone for your learning event, is related to your topic area, and offers a “debrief-able” experience. Tom Wujec’s Marshmallow Challenge is one such exercise that was recently featured i...
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Posted by guest blogger, Betty Lochner, Cornerstone Coaching & Training As I started writing this article, I looked at other related blog posts and found that I’ve written about listening skills more than any other topic this year. I guess I just won’t let go of the fact that, in m...
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A colleague was looking for an interactive experience and cooperation activity for a large group. Having taught negotiation and conflict resolution, I was drawn to this suggestion posted on LinkedIN by Andrew Rea. The exercise presents itself as a team challenge, so participants go into it ready t...
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