
We want Learning and Work
to be Innovative,
Collaborative and Fun.

We want Learning and Work
to be Innovative,
Collaborative and Fun.
eLearn Magazine just published an opinion piece I wrote about debriefing learning activities and events. It started like this:
After a two-day marketing conference I attended recently, a colleague asked cordially: “So, what are your top takeaways?”
I was exhausted from sitting, listening, and contemplating how I could apply all I learned to my own practice. My brain was so overloaded; I couldn’t quickly gather my thoughts to provide an answer.
And yet, as a learning consultant, I know that articulating “next steps” is the most critical question to ask and answer, to ensure that the time spent in learning leads to changes in either thinking or behavior. After all, that’s the point, right?
The article identifies two steps needed to get closure on an activity:
The optimal method you employ for debriefing a learning event will certainly depend on your topic. Presented here are a range of ideas that will likely get your creative juices flowing. Thanks to those who submitted suggestions via LinkedIn.
[Dirksen, D. “Hitting the Reset Button: Using Formative Assessment to Guide Instruction,” Phi Delta Kappan. April 2011]
If the purpose of the Debrief is to extract the key learning points from the experience, the focus of the Commitment is twofold: to imprint the learning into long-term memory and use it, either as a basis for further learning or to affect behavior change and performance improvement.
Commitment to Memory
Many brain-compatible learning sources tout the benefits of common memory tricks such as development of mnemonics, identification of useful analogies to relate new learning to something they already know, or selective note-taking or underlining. These are all important methods to “commit” new information to memory.
Commitment to Change
After new learning is sealed into your mind, either through repetition, mnemonics, story-telling, or emotional engagement with the material, the challenge is using the learning to affect change. Here are a couple of ideas to ensure that learning is taken back into the workplace.
Whether learning happens online or in a classroom, the lesson is the same, key learning points should be repeated, repeated, and repeated. Learning experiences should be “debriefed” in order to call the learner’s attention to the top learning points. And before concluding the experience, facilitators should ask: “What will prevent you or enable you to put the learning into action?”
——————————————————————–
Since writing this article, I’ve seen many more great ideas. Some of them follow . . .
I post an “AHA!” Learning chart on the wall in front of the class, clearly visible to everyone. At the beginning of the session, I request that whenever someone feels a new, exciting, useful thought/practice/information is shared, they have to raise their hand and say AHA! aloud. We post that learning point on the AHA!! Learning chart. At the end of the day and end of the training, we summarize our AHA! points. Posted online by Surender Kumar
1) Individual thinking/reflection time
2) Share thoughts with one colleague
3) Two pairs form a ‘square’ of four; continue discussion
4) One spokesperson shares their groups’ thoughts
Posted online by Melanie Rawlings
This technique can be used as a feedback and consolidation exercise, an ice-breaker, a stand-alone exercise for practicing listening and, more specifically, questioning skills.
Have your group sit in a circle, and explain to them: “Each of you will ask the person opposite two OPEN questions. The topic of your first question should be anything related to the purpose of and desired outcomes for the training. The second question must relate to the first answer i.e. you’re developing the other person’s idea and deepening your understanding of it. If you begin a closed question, I’ll simply ask you to reword it. The second questioner will be the person sitting next to the current questioner, and so on round the circle until everybody has asked and been asked two questions.” Posted online by Michael Mallows
Show participants an image of a suitcase and ask. “Of all the tools and ideas shared here, what are you putting in your suitcase for you journey back and why?” This debriefing activity can be simple or quite elaborate, involving props and cards depending on the amount of time you have available. Posted online by Kwame Akpokavi
Another spin on this was posted online by Crystal Runge. She suggested “When I’m looking to wrap things up quickly I’ll ask for each person’s “ticket out the door,” which is to share one key thing (and no repeats) that they’ll most immediately apply back on the job. It’s a fast round-robin that allows reflection and confirms that the time was well spent.
On a whiteboard or flipchart, draw a tree (just a trunk with branches, no leaves.) Then, give the participants post-its, to write down what they learned to help them grow. Ask participants to stick the notes on the tree. The post-its act like leaves for the tree. The more “leaves,” the more they feel they have learned.
To close the activity, I ask the group to remember what the tree looked like without leaves–when they lacked the knowledge gained in training. Then we discuss what we need to do “feed the tree.” To remember and apply our new knowledge, we must start from the roots. This makes a nice segue to the Start, Stop, Continue, Change model. Posted by Kemi
This has been recommended by several trainers, each putting their own spin on it:
This method, first introduced to our group by Dian Anderson, has embellished by scores of others. Following are some facilitation suggestions to maximize the effectiveness of this technique.
Another trainer I know (thanks Sonja!) has provided postcards and stamps at the end of workshops for people to write their comments using something like Start-Stop-Continue-Change – they get their own postcard back in the mail in a few days, as a reminder. Posted online by Fiona Clapham Howard
Have everyone stand up and form a circle wherein everyone be facing in, looking at each other. The trainer tosses the ball to a person and asks them tell what they thought was the most important learning concept in the session. They then toss the ball to someone and that person explains what they though was the most important concept.
Continue the exercise until everyone has caught the ball at least once and explained an important concept of the material just covered. The trainer should jot down memorable points on the board for reference and reinforcement. This activity can be very quick and will keep participants on their toes. Posted by Vidya GV
Ask learners to draw a 3×3 grid on a large sheet of paper, and to number the cells randomly (placing the digit on the top right corner, so as to allow space for writing in the cell). Once the grids are set, call out one of the numbers and ask accompanying question from topics you want to revisit. When someone has a line or a row filled in with answers (same rules as bingo…) they call out, we check their answers and then move on. Winners get a chocolate or points. Posted by Althea Michael
I tell (remind) people about the four levels (or stages) of competence and ask them what key learning points transitioned from Unconscious or Conscious Incompetence:
As trainers, we must remember that different approaches are is required depending on which stage somebody is ‘at’.
Posted by Michael Mallow
I ask people to choose a particular strategy or technique from the day that they want to focus on in their work following the workshop. (They literally choose one – all are printed attractively on slips of paper with a graphic and a short description, and laid out on a table.) They are asked to cluster in groups with other people who have chosen the same strategy. Then they are asked to take a few minutes to make a plan about how they will work on the technique they have chosen. They can discuss their plan with someone else, and may plan to use each other as resources for actioning the plan. There is space in their workbooks to make some notes. Posted online by Fiona Clapham Howard
At the end of a workshop, I prepare a letter that reminds participants of the values [or learning points] they listed earlier in the day, and send this to each person (personally addressed to each one), with a resource list and my contact details for any questions. I’m experimenting with making a “word cloud” of the values/attitudes instead, still to be sent to each person later. Posted online by Fiona Clapham Howard
NOTE: an additional Postcard option is to have participants pair up and write a postcard to one another. That can be even more fun that writing to yourself!
Have participants create a 60 day “contract” where they document:
They then select a session member to be their partner to “check in” with over the 60 days and obtain the partner’s signature on the contract.
Make two copies-give one to the participant, one to the partner, and I keep one for myself. After the 60 days, I mail the contract to the participant as a follow-up and send a note with it. Posted online by Cindy Goodwin
Ask, simply: “How many of you have heard the saying and really believe that KNOWLEDGE IS POWER?”
You’ll get a unanimous raise of hands and lots of nods. Then bluntly say, “Well, it isn’t true.” {Pause for a dramatic effect while participants look shocked and confused}.
Then continue, “We have gained a lot of knowledge in this training; however it won’t make any difference…it won’t empower you in any way, unless……..???” then participants start filling in the blank with variations of “YOU APPLY IT!”
I say, “Yes! So let’s hear how each one of you is going to apply the knowledge gained in order to get real power from it…” Give participants a minute or two to share out loud what they will immediately apply from the training. Posted online by Rahila Narejo
Ask your group to fill complete an Action Plan at the end of the training session. Have them write:
Posted online by Fayo Williams
Let learners plan what will they do differently when they return to the workplace:
Have participants write out “two or three questions about the class that they think you would ask if you were giving them a test.” They can use a sheet of paper or write them flip-chart pads around the room. When they are done, ask the rest of the class to answer the questions. Posted online by Liliana Lucy
Distribute a sheet with a question at the top & some empty answer boxes. (i.e. “what are the 3 or 4 most important things I learned? or “what are the 3 or 4 most important things to remember if you are (doing “x”)?”. Prompt the group to imagine they are mentoring a junior colleague and encourage them to delve deeper into the ‘nuts & bolts.’ Then:
NOTE: 99% of the time, the group will come up with all the points you would have raised yourself (groupthink is not always bad!). Posted online by Chris Taylor
Encourage the class to look at the bigger picture with a question like, “When you get back to your desk, what’s your 3-second elevator speech to your supervisor and co-workers explaining how what you’ve learned will benefit our customers?” Posted online by Carlene Goldwaite
I ask them for…
Posted online by Phyllis Strupp
An offshoot to the Start,Stop… is keeping TABBs:
Posted online by Kavita Iver
For years, I have used a method I call ABCO:
Posted online by Steve Overton
Ask each attendee to pull out a piece of paper and divide it into 3 sections. On each section, they will make a list 3-5 things that fit each category:
Posted online by Erin Osborne
I use the 5 questions from Thiagi’s game called Barnga to debrief any experiential activity:
Posted online by Craig Wallace
Ask your group to write their “Aha moments” on a page. To the left of them I ask them to write a 5, 10, or Y.
5 means that they will act on those things in the next 5 days
10 means they will act on it within 10 day’s time.
Y means “I should have done this yesterday”! Posted online by Sherry Darden
Getting the whole body involved in an exercise can activate the brain and make material more memorable. Here are a few Mind/Body review exercises that were shared:
GESTURES: Have everyone stand in a circle. Ask them to take a moment to think of one thing they have brought and one thing they will take away from the session. Ask them to match a simple gesture to that skill, feeling or quality. Have each share their two statement/gestures. As they do, have others in the circle silently mirror each gesture as it is made. The impact is powerful and memorable.(Examples: open hands can equally mean networking, generosity or honesty). Posted online by Ali Campbell
SCULPTURES: Give every participant a piece of clay or play-dough and ask each to give it a shape, as per their learning/take- away from the program. Posted online by Rachita Rai
SQUEEZERS: I like to use an assortment of squishy stress balls (e.g. foot, crown, hot hair balloon) that they pick out bags randomly. I tell them that they get points if they can metaphorically link their statements to the object. Bonus points for cheesy links! Posted online by Shirley Gaston
We can’t forget one important ritual — a meal.
You don’t have to be the one to sponsor it or even pay for it! Simply, go somewhere local, have each person pay their way, and enjoy the fun of being together and talking about the experience. I do it all the time. Its awesome. Nothing concludes or brings people together like a good meal. Neither you or they will forget it. Posted online by Geoff Sander
Ask people to commit to do any one thing they have learned and record it on a video. This is easy now thanks to smart phones. When people commit on a video in front of the entire class, they are more likely to try it out later. Sometimes I’ll even play back the video at a subsequent session. Posted online by Sampath Lyengar KR
Another approach with video is to ask teams to create a fun video highlighting their key learning points. You can encourage them to post their video online or share it with colleagues! In the best of all worlds, they’ll view it over and over again. Posted online by Susan Landay
NMMI Yates Leadership Challenge Ropes Course – © Eric Evertson – a series of review questions for experiential activities.
http://www.nmmi.edu/academics/leadership/documents/DebriefActivities.pdf
More on What–So What–Now What?, from the Holden Leadership Center – facilitation notes on conducting a meaningful debrief.
Some debriefing activities – additional questions and tools for meaningful debriefs
Dr. Roger Greenaway Reviewing Skills
Love this idea posted on LinkedIN by Paul Kearney yesterday. Thank you Paul!
PAPER CHASE
Participants divide an A-4 sheet of paper into 4 quadrants, by drawing a line from top to bottom and another from side to side (axis) (little like a window pane).
Next I ask them to write in top left box – something practical they got from the workshop.
Next they crush the page into a tight ball. On cue they throw the paper balls around the room until everyone has one. They read the comment.
Next in right box at top they write – some idea/concept they have learned. The papers are crunched into balls again and thrown. Comments are read again.
Process is repeated for the bottom boxes with the following questions:
• What is an area you need to know more about?
• What message would you give the trainer/boss/?
To conclude I usually ask the participants to throw the balls into a bin, held aloft, with the promise all comments will be recorded and redistributed.
You can adapt this to any question prompts, such as: Start-Stop-Continue-Change.
The activity is enjoyable and thought provoking.
— Posted by Paul Kearney
Posted online by Larry
TREASURES
One of my favorite debriefs is that I have a little bag of objects of all sorts. There is a tiger, a kitten, a shark, a tiny chalkboard and all sorts of different items. These are items I have added to my little bag over several years. I pass the bag around and ask each individual to share which object they felt most like at the beginning of the program and which object they feel like at the end and why. This can be very informative and sometimes very emotional. It’s an extremely powerful exercise.
PARTICIPANT, PASSENGER, PRISONER, PROTESTER – WHO ARE YOU?
Another closing exercise is to review the 4 places a person can be in an activity. They are Participant, Passenger, Prisoner and Protester. Go through your activities and ask who felt they were one of the 4, when and why.
POSTCARD MEMORIES
Another rather general one I use and frankly it would depend on what type of activities you did in the program. I ask each participant to tell the group if they could take a picture of something that happened in the program and make it a postcard, what would the picture be, who would they send it to and why?
Posted online by Sherry
5,10, Y
I sometimes will use the 5, 10, Y. When they write down their aha moments, they will write a 5,10, Y. This means the participant will take action in the next 5 or 10 days. The Y means “yesterday” and means they will take action immediately.
Posted online by Mary T. McIntosh
WORDLE
Use three words to describe your experience; collect words and enter them into wordle.com; sharing these results is fun too. Words most frequently used show up in larger font, least frequent, smaller font.
GIANT POST-IT
Near the end of the event, put up a giant post-it note (or multiples if large crowd) and ask participants to share something they learned. Some will use words, some will draw, others will collect nearby and have a conversation. This has been a valuable “no pressure” reflection tool.
MORE ON THE POSTCARD IDEA
invite participants to write themselves a postcard, reminding themselves to follow up on one thing they learned – collect them, make copies for your records, and mail out x days later. Postage is worth it! for more complex data collection, send another postcard x months later asking participants to go to x webpage to tell the story of how they followed up or put into practice what they learned.
Posted online by Sharon
WALK THE WALL
I create a long wall chart (I use several pages of chart paper stuck together and put horizontally), on which I draw a river or a street down the center. Along the street or river I crudely draw tourist spots or areas of interest, (i.e. a pier, tower, historic house, tree etc.) These can be very simple almost stick drawings. The number of drawings matches the number of topics covered in the session with the correlating topic written in text under the drawing. For instance, the tree might represent the topic ‘Knowledge Transfer’ and a house might represent ‘foundations of leadership’.
The group are given post it notes and asked to respond to the following question with each answer on a separate post-it. “If you were a tourist guide for this street, which are three places you would suggest people to visit?”
Have each person come up to the chart and place their notes against the ‘stop” they would recommend and have them let the rest of the group know why they chose that site?
This is an energetic way to review and close a session as well as give the trainer some insight into which topics were best received.
“For start-stop-continue-change, I also ask the participants to list down ‘Enablers/ Blocks,’ which would facilitate (or stop) the implementation of the learning at their work place. I
Posted by Vivek
I just want to thank you for such a great post! So many ideas and practical take-aways! Love your blog!
Thank you for all these great ideas. I teach mindful parenting.
A closing ritual I like is “Sink a fear and float a hope”. Get a large bowl of water. give each person one stone and one feather. Have them sink the stone for something they want to let go of that no longer serves them and float a hope they have for themselves in the future.
Masooma, Thank you. I love the Stone and Feature idea!