Like personal relationships, organizations can’t thrive without excellent communication and listening skills. In fact, companies invest hundreds of thousands of dollars in leadership development, trust-building, and communication skill training. However, even before typing and texting were the preferred method of communication, we humans have needed tips on the best ways to express ourselves and make others feel heard. Now, we need those skills more than ever. In the WorkSMART blog, we explore best practices for developing deep relationships and conversation prompts perfectly suited for different goals and occasions. Plus, find tips for formulating your own great questions that will lead to deeper discussions.