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Recent Posts
Learning from Mistakes – Bloopers, Oops, & Outtakes
I was cruising around some training and coaching websites and noticed Diana Frances’ link to UGLY PHOTOS. I really did “LOL” as I browsed her portraits laden with half-closed eyes and silly expressions—shots that normally get trashed, not posted. While most of us completely avoid showing our... Read More
15 Fascinating Facts about Smiling
I’m a happy person, a glass-half-full, an optimist. So when I see an article about the benefits of smiling, I can’t help but smile myself. Smiling seems so core to a positive workplace, effective customer service, and successful training. 7 Interesting Facts about Smiling Smiles use 5 to... Read More
Creating a Memorable Debrief
Several years ago, I attended a two-day marketing conference. At the end, a colleague asked: “So, what are your top takeaways?” Exhausted from sitting, listening, and learning, my brain was so overloaded, I couldn’t quickly gather my thoughts to provide an answer. Compared to confe... Read More
From Team-Bonding Activities to Team-Building
Team Bonding Activities—a stepping-stone to Team Building We’ve been neglecting team building. It hasn’t been on purpose. In fact, we’ve been trying hard to keep our teams together despite physical distancing and the absence of consistent day-to-day interactions. We’ve gotten together over... Read More
6 Brain-Science Principles Every Trainer Must Know
It’s not brain surgery. These 6 brain-science principles for learning, developed by Sharon Bowman, should be used by every trainer and teacher, every day. Period. What’s really cool is that the dozens of active learning techniques explained here can be applied to live or virtual training... Read More
Change Management Exercises & Activities
Several weeks ago, I asked the folks in our new Trainers Community, “What’s your greatest professional challenge?” From the dozens of replies, a single theme emerged: CHANGE. I suppose this won’t come as a surprise to anyone. The training industry has changed as profoundly as eve... Read More
Simone and Suni’s Psychological Safety Net
I grew up doing gymnastics. I wasn’t Olympics material, but I was pretty good at the time and even won a few medals at state competitions. Over the years, I certainly did my share of falling off the beam and the bars. I practiced hundreds of backflips before I could do one that didn’t look…
3 Tips to Ease Back-to-Work Transitions
Last week, my colleague George told me a story he’d heard recently. The set-up sounds like a joke, but I swear it’s true. A company president and marketing VP walk into an elevator at their high-rise office building. Neither had been to the office in over 15 months. The elevator doors cl... Read More
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