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EQ UNZIP-IT! TASK CARDS for Emotional Intelligence Training

Use Emotional Intelligence UNZIP-IT! TASK CARDS by Trainers Warehouse to identify and explore Emotional Intelligence competencies.  Emotional Intelligence (a.k.a. EQ) is associated with five skills. Develop your teams’ EQ by facilitating conversations that help participants grow more aware of their motivations, measure  reactions to difficult situations, and hone techniques to manage those emotions in empathy and social acumen. The five skills are Self-Awareness [SA], Motivation [MO], Self-Regulation [SR], Empathy [EM], and Social Skills [SS]. On each card, below the conversation starter question, you’ll see the EQ skill that the question addresses or develops.

NOTE: These tips were developed along with training expert, Nora Gerber, to aid in emotional intelligence training and facilitation.

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Materials

  • UNZIPit! Emotional Intelligence deck
  • Huddle Signs for the 5 categories of EQ Skills: SELF-AWARENESS, MOTIVATION, SELF-REGULATION, EMPATHY, SOCIAL SKILLS (see below).

Time & Timing

Plan on approximately 10-30 minutes. Use reinforcement activities after introducing the Emotional Intelligence framework & competency system Activities can also be used as a warm-up, energizer, or filler.

Activities

1 = INDIVIDUAL TASK TO ENGAGE EVERY PARTICIPANT
(5 minutes)

  • READ the prompt on the card.
  • RECALL A MEMORY – Think of a time you practiced this competency.
  • WRITE A NOTE-TO-SELF – Use a sticky note to record ”WHAT?” and “SO WHAT?” That is: what happened and why it matters (the impact or outcome).
  • PREPARE FOR SHARING – Determine whether and what you will share about this experience.

2 = PAIR SHARE With ONE thought partner (after individual reflection)
(~ 8 minutes)

  • SWAP notes & TELL A STORY of a time when you practiced / exhibited emotional intelligence competency identified in the prompt. Share how you felt about yourself and your job satisfaction. Discuss what you believe were the positive impacts/outcomes.
  • LISTEN to your partner’s feedback/ reaction/ comments

4 = TASK TEAM -Small Group collegial conversations
(~ 12 minutes)

  • HUDDLE/ gather/ shift/ move to three common ground corners.  Divide participants into 5 groupings (SELF-AWARENESS, MOTIVATION, SELF-REGULATION, EMPATHY, SOCIAL SKILLS).  Post these on wall or distribute them on a handout. Invite them to choose which they believe is the best fit for the growth behavior in their story. Of course, it doesn’t matter which huddle they join. Within the huddles, ask participants to do the following:
  • SHARE interesting story examples of their answers to the prompts
  • DISCUSS the positive impact/ outcomes of their actions
  • PREPARE a spokesperson to summarize the discussion highlights

ALL = WHOLE GROUP FOCUS
(~ 10 minutes)

  • Have all RETURN to their seats
  • Invite reports by each spokesperson
  • “Wannabe” Behaviors: Revisit the list of 5 emotional skills. Have everyone create an action plan of skills they hope to further develop.

HUDDLE SIGNS

Ask participants write on a new sheet and hand deliver a “Kudo-gram” to another in the room. Of course, they may choose to check multiple boxes. Encourage writing personalized, “P.S.” notes.

SELF-AWARENESS Clear understanding of your strengths, limitations, emotions, beliefs, and motivations.

MOTIVATION How you manage your emotions, behaviors, and impulses.

SELF-REGULATION Capability of understanding another person’s experiences and emotions

EMPATHY Ability to inspire both yourself and others to action

SOCIAL SKILLS Ability to build strong rapport

 NOTES developed with expert trainer, Nora Gerber.

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