Several years ago, I attended a two-day marketing conference. At the end, a colleague asked: “So, what are your top takeaways?” Exhausted from sitting, listening, and learning, my brain was so overloaded, I couldn’t quickly gather my thoughts to provide an answer. Compared to confe...
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We need more super heroes. Not the kind you’re thinking of — that can leap over a tall building in a single bound, defy gravity, move mountains, or see through walls. No, we need more real life training superheroes. Maybe we already have them and we just have to take time to notice. They...
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One recent LinkedIN discussion that drew a lot of interest asked “Why do we use Training Games?” So many people liked and commented, that I wanted to synthesize the conversation and pull out the highlights. Whether you’re using games to improve communication and listening skills,...
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It was finals week at my son’s school and I asked him if he was ready for his chemistry test. He explained that he’d been studying all week, day and night, and, yes, he was ready. Despite his assurances and confidence, he “coulda done better.” If I really wanted to help i...
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Those of us who are conflict-averse hate difficult conversations. It’s no wonder that experts have started calling them “Courageous Conversations.” What makes them hard is: Uncertainty about how others will react Fear of it getting out of control Discomfort about opening a can of worms with no...
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As an advocate and frequent user of the US postal service, I’ve been closely following the news about their financial woes and efforts to fix it. And yet . . . when I think about opening MY mailbox each afternoon, I still experience a small rush of anticipation. Will I find a letter, postcard,...
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Not too long ago, I learned about the term “teach back.” It’s when students teach what they’ve learned back to other students. This is a great way to ensure that folks really learned their stuff–learned it so well, in fact, that they can share it with others. Whe...
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I know you’re reluctant to take a break because you have too little time to get through all the material you need to cover. I’ve been there too. However, all of the research (referenced below) points to the same conclusion — your group will actually retain more if you do take a b...
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Memory is an important part of learning. If they can’t remember what you’ve taught, what good will it do? Here are a few memory games and other tricks: Games If you have a list of things you want your group to remember, play the memory game. Whoever receives the tossed ball must name a...
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I must admit I was a bit taken aback when I read one trainer’s assertion that: “‘Kooshball-ism,’ as I like to refer to all the gizmos and tactics, which are espoused in the oh-so-many books and Trainers Warehouse catalogs, is so 1980’s-1990’s. Our profession has e...
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