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Tag: quote

Motivational Quotes

Motivational Quotes

When I was a kid, I collected buttons — not the kind you sew on clothes, but the kind with a pin on the back. I had buttons for gymnastics (my childhood passion), “Big Mac attacks,” political campaigns, you name it. I had hundreds of them. More recently, I’ve been collecting ... Read More
Asking the Right Questions

Asking the Right Questions

I’ve always loved this teacher quote by Josef Albers. It reminds us that as teachers and trainers, we are merely facilitators of learning. We need to focus on asking the right questions; questions that will help students discover learning on their own. Our job is not to simply feed learners a ... Read More
Trainers are not presenters

Trainers are not presenters

Trainers rarely consider themselves to be “presenters.” I’ve often contemplated why this is and what the difference is between presenting and training.  This morning, I saw this quote by Sir Winston Churchill, which crystallized my thinking. Courage is what it takes to stand up an... Read More
Why change?

Why change?

People change what they do less because they are given analysis that shifts their thinking than because they are shown a truth that influences their feelings.” Training Magazine, “Changing Minds,” by Roy Saunderson... Read More
Customer service is an attitude…

Customer service is an attitude…

Last week I flew out to Chicago for a press check.  I hadn’t flown United in a while, so I didn’t have any special frequent flyer account or miles accumulated. I was just a regular Joe. As it turned out, I was done with my work earlier than anticipated. So, I logged in to the… Read More
The Journey to Recognition

The Journey to Recognition

“Employees tell us one of the problems they have with rewards is they only receive them when the goal if finally accomplished.  Their complaint is generally that no one ever says anything along the way to getting the results. What a lost opportunity for acknowledging people for the many actio... Read More
Bob Pike On Training

Bob Pike On Training

Training is a process, not an event.  It begins long before participants show up and continues until we see results in the workplace.” Bob Pike, Creative Training Guru, Training Magazine, January, 2011.Edit... Read More