When I was a kid, I collected buttons — not the kind you sew on clothes, but the kind with a pin on the back. I had buttons for gymnastics (my childhood passion), “Big Mac attacks,” political campaigns, you name it. I had hundreds of them. More recently, I’ve been collecting ...
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Last week I flew out to Chicago for a press check. I hadn’t flown United in a while, so I didn’t have any special frequent flyer account or miles accumulated. I was just a regular Joe. As it turned out, I was done with my work earlier than anticipated. So, I logged in to the…
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“Employees tell us one of the problems they have with rewards is they only receive them when the goal if finally accomplished. Their complaint is generally that no one ever says anything along the way to getting the results. What a lost opportunity for acknowledging people for the many actio...
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